We're sorry, but we are unable to accept your order at this time. - Guild Wars Forums

daevilwithin · Jul 24, 2010, 11:28 PM // 23:28

I've googled the problem, and apparently it has to do with multiple purchases in one day. The thing is, I haven't purchased anything. I tried to buy the trilogy but it was declined twice (forgot to write the expiration date xD) then when it finally went through, it came to this. Anyone know how to get around this? Or anyone else having the same problem? I went through PayPal as well, and the problem still occurs.

jonnieboi05 · Jul 25, 2010, 12:52 AM // 00:52

I'm not sure what the issue was. I know Gaile said something about the store being down or whatever, so it could have possibly been tied to that (just a thought; that's probably not what it was)?

But, I highly recommend you check your creditcard/paypal/bank statements online to see if the order went through numerous times. Something similar like this happened to me a while back and I was charged for each attempt I made to purchase from that store that got errored out (and the item I "purchased" was not added to my account until I contacted Support {which then took them about a week to resolve}).

daevilwithin · Jul 25, 2010, 01:19 AM // 01:19

I didn't bother looking at my credit card yet, but my paypal is clear so I assume nothing happened with my credit card either. So you had to go to support to resolve this in the end? I might as well go and physically buy it then.

Or do you know of any other stores where I can digitally purchase the trilogy?

jonnieboi05 · Jul 25, 2010, 01:23 AM // 01:23

Quote:

Originally Posted by daevilwithin

I didn't bother looking at my credit card yet, but my paypal is clear so I assume nothing happened with my credit card either. So you had to go to support to resolve this in the end? I might as well go and physically buy it then.

Alright, sounds good.

I was extremely annoyed when this happened to me; if I was the type who only checked my bank statements once a month (I check at least 2-3 times a day) I probably would have been screwed.

supac · Jul 25, 2010, 01:48 AM // 01:48

you can buy it on steam

*Darcy* · Jul 25, 2010, 10:38 AM // 10:38

NCSoft, Steam and direct2drive.com are the sites that have digital download.

Most likely your error with processing the card set off alarms of card fraud. Or the site has a glitch at the moment.

Jul 24, 2010, 11:28 PM // 23:28	#1
daevilwithin Ascalonian Squire Join Date: Jul 2010	We're sorry, but we are unable to accept your order at this time. I've googled the problem, and apparently it has to do with multiple purchases in one day. The thing is, I haven't purchased anything. I tried to buy the trilogy but it was declined twice (forgot to write the expiration date xD) then when it finally went through, it came to this. Anyone know how to get around this? Or anyone else having the same problem? I went through PayPal as well, and the problem still occurs.

Jul 25, 2010, 12:52 AM // 00:52	#2
jonnieboi05 Forge Runner Join Date: Mar 2006 Location: Mableton, Georgia Guild: Guild Ancestors Reunited [?????????]	I'm not sure what the issue was. I know Gaile said something about the store being down or whatever, so it could have possibly been tied to that (just a thought; that's probably not what it was)? But, I highly recommend you check your creditcard/paypal/bank statements online to see if the order went through numerous times. Something similar like this happened to me a while back and I was charged for each attempt I made to purchase from that store that got errored out (and the item I "purchased" was not added to my account until I contacted Support {which then took them about a week to resolve}). Last edited by jonnieboi05; Jul 25, 2010 at 12:54 AM // 00:54..

Jul 25, 2010, 01:19 AM // 01:19	#3
daevilwithin Ascalonian Squire Join Date: Jul 2010	I didn't bother looking at my credit card yet, but my paypal is clear so I assume nothing happened with my credit card either. So you had to go to support to resolve this in the end? I might as well go and physically buy it then. Or do you know of any other stores where I can digitally purchase the trilogy? Last edited by daevilwithin; Jul 25, 2010 at 01:23 AM // 01:23..

Jul 25, 2010, 10:38 AM // 10:38	#6
Darcy Never Too Old Join Date: Jul 2006 Location: Rhode Island where there are no GW contests Guild: Order of First Profession: W/R	NCSoft, Steam and direct2drive.com are the sites that have digital download. Most likely your error with processing the card set off alarms of card fraud. Or the site has a glitch at the moment. __________________ That's me, the old stick-in-the-mud non-fun moderator. (and non-understanding, also)

Jul 25, 2010, 01:48 AM // 01:48	#5
supac Ascalonian Squire Join Date: Jun 2009	you can buy it on steam